Last updated: October 6, 2025
This website is operated by Éllure Ottawa (ellure-ottawa.ca). Throughout the site, the terms “we,” “us,” and “our” refer to Éllure Ottawa.
Éllure Ottawa offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you are engaging in our Service and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
If you do not agree to all the terms of this agreement, you may not access the website or use any of our services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence, or that you are of legal age and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card data) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) adaptations to meet technical requirements of connecting devices or networks.
Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
Headings are included for convenience only and will not limit or affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon without consulting more complete or timely sources.
Historical information is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update information. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or any third party for any price change, modification, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We make every effort to display accurate images and colours of our products. However, we cannot guarantee your device’s display will be accurate.
We reserve the right to limit the sale of products or services to any person, region, or jurisdiction.
Descriptions of products and pricing are subject to change at any time without notice.
We do not warrant that the quality of any products, services, or information will meet your expectations.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit quantities purchased per person, household, or order, including orders using the same credit card or billing address.
In such cases, we may notify you by email or phone.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
Please review our Return Policy for more information.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
You acknowledge that these tools are provided “as is” without warranties or endorsement.
Your use of such tools is entirely at your own risk and discretion.
New features or tools introduced in the future will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services may include materials from third parties.
Links to third-party websites are provided for convenience; we are not responsible for their content or accuracy.
We are not liable for any damages related to third-party goods, services, or content.
Please review third-party policies carefully before engaging in any transactions.
SECTION 9 – USER COMMENTS AND FEEDBACK
If you send creative ideas, suggestions, or other materials (collectively “Comments”), you agree that we may use them without restriction.
We are not obligated to:
- Keep comments confidential;
- Pay compensation; or
- Respond to comments.
You agree that your comments will not violate any third-party rights or contain unlawful, offensive, or obscene material.
You are solely responsible for the accuracy of your comments.
SECTION 10 – CUSTOMS, TAXES & IMPORT REGULATIONS
- Prices shown are in Canadian Dollars (CAD) and exclude applicable taxes unless otherwise stated.
- Customers outside Canada are responsible for import duties, taxes, and customs fees.
- Éllure Ottawa is not the importer of record for international shipments.
- Additional costs during customs clearance (such as courier admin fees) are the customer’s responsibility.
- We provide necessary shipping documentation but cannot guarantee compliance with import regulations in every country.
SECTION 11 – ERRORS AND INACCURACIES
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and update information without notice, even after an order has been placed.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
(a) For any unlawful purpose;
(b) To violate any laws or regulations;
(c) To infringe upon intellectual property rights;
(d) To harass, abuse, or discriminate;
(e) To upload malicious code;
(f) To collect personal information of others; or
(g) To interfere with the security of the site.
Violation of these prohibitions may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted or error-free.
You agree that your use of the Service is at your own risk.
The Service and all products provided are “as is” and “as available” without any warranties, express or implied, including merchantability or fitness for a particular purpose.
In no event shall Éllure Ottawa, our affiliates, or partners be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Éllure Ottawa, its affiliates, partners, officers, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
If we suspect you have violated any provision, we may terminate this Agreement without notice and deny further access.
SECTION 17 – ENTIRE AGREEMENT
These Terms and all referenced policies constitute the entire agreement between you and Éllure Ottawa, superseding prior agreements or communications.
Any ambiguity shall not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any related transactions shall be governed by and construed in accordance with the laws of Canada and the Province of Ontario.
SECTION 19 – CHANGES TO TERMS
You can review the most recent version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
Your continued use of the website constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📩 team.ellure@gmail.com
